January 2009
Following a record year for its individual brands in 2008, The New Homes Group has launched this month to provide housebuilders with a complete sales service, offering a range of options to assist them in attracting and aiding new home buyers – whatever the market. As well as providing specialist mortgage advice, the group offers a part exchange and assisted move service, legal advice and assistance in customer relationship management.
Bucking the trend in 2008, with strong sales figures and a continued recruitment drive, which has seen staff numbers triple within its part exchange division alone, the newly fused group is set for continued growth in 2009.
The New Homes Group banner will bring more affinity to the wider group of businesses, which will incorporate New Homes Mortgage Helpline – the UK’s leading new home mortgage specialist and New Homes Part Exchange – which offers the fastest and most efficient part exchange service in the new homes industry. The new group will also include Independent Mortgage Helpline, The Legal Helpline and the company’s bespoke Customer Relationship Management system – designed to assist housebuilders with handling enquiries, securing sales and improving conversion rates.
Headed by Managing Director and founder, Nic Spaull, The New Homes Group is a specialist in its field, offering a unique and dedicated service to the new homes market, with its management team spanning over 30 years of industry experience.
Nic Spaull comments:
“Following the continued success of New Homes Mortgage Helpline and the rapid growth of New Homes Part Exchange over the last year, combining these businesses and our other new homes industry services under one umbrella, was the next logical step.
“As we have seen housebuilders forced to reduce staff numbers over recent months, they are increasingly having to rely on external resources to ensure they can still meet customers’ needs and demands, and this is where we have a key role to play. From taking sales enquiries to qualifying applicants and managing the customer relationship through to legal completion, we provide a complete service, working in unison with the housebuilder’s existing sales and marketing teams to ensure a seamless delivery.
“As experts in the new homes market we are able to provide a flexible and specialist service that can ensure all of our clients are in the strongest possible position, whatever the market.”
The New Homes Group plays a skilled and proactive role in assisting housebuilders to secure sales, while speeding up and enhancing the customer experience. The group provides on the ground assistance and support, ensuring that housebuilder’s customers have the smoothest part exchange deals and the best mortgage offers. The group can help to ease the many pressures on today’s housebuilders, managing the customer experience and taking responsibility for a lot of the background work, which can prove resource and time intensive, freeing up sales staff to concentrate on what they do best – selling.
-Ends-
Notes to Editors
The New Homes Group offers a complete solution for housebuilders looking to secure sales, assisting them and their customers from initial interest through to legal completion. The group is dedicated to the new homes market, with over 30 years experience in the industry.
The New Homes Group includes New Homes Mortgage Helpline - the UK’s leading new homes mortgage specialist, New Homes Part Exchange - which offers the fastest and most efficient part exchange service in the new homes industry, Independent Mortgage Helpline, The Legal Helpline and Customer Relationship Management. Operating nationwide, the group can assist housebuilders across the country in all elements of the sales process.
Visit: www.thenewhomesgroup.co.uk
For further information please contact The Wriglesworth Consultancy:
Sarah Lawrence s.lawrence@wriglesworth.com,
020 7427 1428
Claire Hendry c.hendry@wriglesworth.com,
020 7427 1407
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