Testimonials

Elaine Dufaur, Sales Director, Country & Metropolitan (South East).

“I have been working with New Homes Part Exchange for the last four years, both at my previous company and at Gladedale. The team always provide an excellent service, they have a proactive and professional attitude while offering both an accessible and seamlessly integrated service for both our customers and our sales staff.

“Part Exchange is the sales tool of the moment within the new homes market, proving a key enabler for those who are looking to move but are struggling to sell their existing home. In a good market Part Exchange can help to make a buyer’s life easier, but in a difficult market it can provide a lifeline”.

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Karen Roake, Sales Director, Pegasus Retirement Homes.

“We started working with New Homes Part Exchange in September 2008 having changed our provider. I have been very impressed with the service they provide and they really do understand the new homes market and take a very proactive approach.

The retirement sector is often challenging at the best of times so to work closely with New Homes Part Exchange to help us promote our Assisted Move service has proved invaluable. They work closely with our customers, taking responsibility to market their properties trying to achieve a sale as quickly as possible. I have been particularly impressed with their fast turnaround timescales in both obtaining valuations and progressing the sale through to exchange of contracts.

I would highly recommend New Homes Part Exchange to any housebuilder who is offering Part Exchange or Assisted Move in this current market”.

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Natalie Flint, Sales and Marketing Director, Rydon Homes.

“We have been using New Homes Part Exchange for the last two and a half years and they always provide a professional and efficient service. They really understand the market and take a very proactive approach. New Homes Part Exchange provide us with the hard facts in terms of what prices are achievable and take on all the hard work to ensure that the resale is pushed through as quickly as possible.

“Part Exchange is proving a key selling tool in today’s market and awareness among the general public has increased considerably – our customers are now asking us about our part exchange offering, so working with such a well respected company as New Homes Part Exchange gives us a real advantage”.

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Caroline Hill, Sales Director, Barratt Homes Exeter.

“We have used New Homes Part Exchange for three years and it has become an intrinsic part of our business. We currently offer part exchange on all our sites and it is used in 35% of all sales, providing a lifeline in current market conditions.

“New Homes Part Exchange has blended seamlessly into our business and become an extension of the Barratt sales team. The personal service they offer is second to none and I could not rate them more highly”.

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Peter Knights, Sales Director, Bellway Homes Thames Gateway.

"We have been using New Homes Part Exchange for the last two years and they always provide a professional and efficient service. They really understand the new homes market and take a very proactive approach. New Homes Part Exchange provide us with the hard facts in terms of what prices are achievable and take on all the hard work to ensure that the resale is pushed through as quickly as possible. I have been particularly impressed with their fast turnaround timescales in both obtaining valuations and progressing sales through to exchange of contracts".

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Barry Stiles, Sales Director, Redrow Homes South West.

“We would be considerably worse off in current market conditions if it wasn’t for part exchange. It is a significant aid in the ongoing challenge to keep the market moving. We currently use the facility on approximately 30% of our sales”.

“I have used various part exchange providers over my career but none has come close to the service offered by New Homes Part Exchange, it is second to none. They are instantly available when we need them, their turnaround times are excellent and most importantly they are honest and realistic with buy-in values. We have built up a strong relationship not only with our personal point of contact, but with the whole team. New Homes Part Exchange is one of few companies I have dealt with where even the Directors make sure they are on the end of the phone 24/7”.