customerrelationshipmanagement

Introduction

New Homes CRM is a company specialising in enhancing and strengthening customer relations to ensure and encourage brand loyalty. Offering a range of innovative solutions to help clients manage the whole customer journey, we are committed to differentiating your business from your competitors by providing a superior customer experience that is both flexible and ultimately profitable for you.

We offer a variety of mediums to make it easier for your customer to communicate with you – your customers can speak to real people with an extensive knowledge of the new homes industry.

Services Offered

• Customer Relationship Management
• Handling and managing web enquiries
  
• Database Management, which involves cleansing existing data, qualifying potential clients in their ability to buy which can also involve a financial pre-qualification.
• Tailored marketing campaigns
  
• Appointment Booking
  
• Customer Satisfaction and surveys
• A range of mystery shopping services
• Provide new homes site cover to handle telephone enquiries

For further information email Gaynor Hookings